Middle East Travel Update

Please be assured that the safety and wellbeing of our customers is our highest priority.

Our team are working through bookings in departure date order, and we'll be in touch directly if your booking is affected.

Thank you for your patience and understanding, we’re working hard to support all affected customers as quickly as we can.

If Your Return Flight Has Been Cancelled

We understand how stressful this can be and we're here to help. To ensure that your airline can keep you informed regarding your return flight, we kindly ask that you:

• Ensure your email address and contact details are up to date via your airline's website or mobile app.
• Check in for your return flight as soon as this becomes available.
• Monitor your email and airline app regularly for important updates regarding your travel arrangements.

If you require any urgent assistance, please contact our 24/7 helpline on 01782 498619, where a member of our team will be happy to support you.

Travelling to or Connecting Through the UAE, Qatar, or Bahrain

• Departing Within the Next 48 Hours : If you’re due to travel to or transit through the UAE, Qatar or Bahrain in the next 48 hours, our team is reviewing affected bookings in departure date order, and we’ll contact you directly to discuss your options.
• **Departing After 48 Hours : ** If your trip is scheduled for later than this, there’s no need to contact us at this stage. If your booking becomes affected, we’ll be in touch with you as soon as possible.

Updated on: 05/03/2026