> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bluebaytravel.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I raise a query/complaint whilst I am on holiday?

If your complaint is relating to your hotel you should contact the hotel reception in the first instance.

If you are unable to resolve the query/complaint please contact our customer service team who will be able to assist you.

Please mark your email as Urgent In Resort and send this to X alternatively you can call our 24/7 in resort helpline +441782 498619.




24/7 in resort helpline +441782 498 619